Data privacy & accessibility


Our aim is to publish information on the website so that this information is accessible for everyone - irrespective of the technical means that they use to access the website. The Capital City of Prague undertakes to make its website accessible in accordance with Act No. 99/2019 Coll., on the accessibility of websites and mobile applications and on the amendment of Act No. 365/2000 Coll., on public administration information systems and on the amendment of certain other acts, as amended, implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of October 26th, 2016 on the accessibility of websites and mobile applications.

Data Protection Policy

Right to privacy

We will never collect or publish any personal information without your explicit permission. Any personal information that you choose to share with us will be treated with the highest standards of security and confidentiality and our privacy guidelines comply with European laws.

The information we collect through our forms may be used in the following ways: • To personalise your experience • To improve our website • To send relevant emails How we collect information We use Google Analytics to help analyse how users use the site. The tools use cookies to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity. We don’t collect any sensitive personal data in our systems. We use cookies to optimise your experience on your website.

Third party information sharing

The City of Prague only uses information as defined in this policy, this means we will never sell, trade or otherwise share your personally identifiable or anonymized information. This does not include trusted third parties that support us in operating our website or servicing our visitors as long as these partners comply with our privacy guidelines. We may be required to release information when this is mandatory to comply with the law or to protect your or our rights, property or safety.

We only share your personal data with our trusted third parties when it's necessary in order to deliver a requested service. We always disclose in the form, which of our trusted third parties your personal information may be shared with. Before submitting any personal data through one of our website forms, you are asked to agree to the sharing of data with the specific third party and/or parties listed in the form.

Personally identifiable information includes information which can be used to identify you. Examples of personally identifiable information are your name, email address, your address and phone number.

Unsubscribe and the right to be forgotten

You can unsubscribe from our emails at any time. We include detailed unsubscribe instructions at the bottom of each email. Additionally, you can email to unsubscribe. In accordance with European law you have the right to see what data we have collected and you have the right to request removal of this data, simply email with your request.

Consent and changes

By using this website you consent to our website’s privacy policy. Any updates to the privacy policy will be reflected on this page.